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Nursing Education 2018
Journal of Nursing and Health Studies
ISSN: 2574-2825
Page 54
April 23-25, 2018
Rome, Italy
27
th
Edition of World Congress on
Nursing Education &
Research
Background:
Providing nursing care involves an interpersonal
relationship between nurse and the patient, which is set by
communication. The ability/competence to communicate
therapeutically with the patient/family is an autonomous nursing
intervention that allows nurses to meet the needs of patient care.
Objectives:
The objectives of the study was: to conduct a
psychometric study of a clinical communication skills scale;
evaluatetheclinicalcommunicationskillsofnursingprofessionals;
identify the sociodemographic and professional variables that
influence the clinical skills of communication and to analyze the
opinions of nurses on training in clinical communication area.
Methodology:
Quantitativestudy,non-experimental,correlationaland
cross-described. We used the questionnaire for sociodemographic
data collection and professionals, questions about training in
communication and clinical communication skills scale, built on the
Kalamazoo consensus statement and used in Portugal by Leite. The
sample consisted of 275 nurses in health institutions in the center of
Portugal.
Results:
The sample has an average age of 36.20±7.539 years.
Most are nurses (75.6%); in the professional category 93.1% has
a nurse category; 57.8% report having had training in clinical
communication, but 73.1% admit to feeling a need for more
specific training in the area. They have averaged 13.58±7.664
years of professional practice and 66.9% work in hospitals.
The scale showed five factors: involve therapeutic, facilitate
dialogue, understand the concerns, communicate assertively and
carry interview. Overall nurses had an average level of clinical
communication skills (43.3%). Most (74.8%) considered good
or very good training that had the course in this area, however
we found that 25% considered mediocre or bad. Almost all
(98.9%) agree with the existence of specific training in clinical
communication area for nurses. They had better communication
skills nurses, those over 40; those with the category of nurses
(without managerial functions/coordination) and those with more
years of professional practice.
Conclusion:
The scale clinical communication skills we used
revealed good internal consistency. Despite considering the good
training they have had, we see a deficit in clinical communication
skills in nurses referring to the need for training in this area. The
data point to increased investment in clinical communication in
the training of nurses and suggest the promotion of training in this
area
Biography
Gonçalves A M is the Assistant Professor of Polytechnic Institute of Viseu
(Health School), and Researcher of the Centre for the Study of Education,
Technologies and Health (CSETH), Portugal. He did his PhD in Nursing Sci-
ence at ICBAS University of Porto, 2014. His specialization includes Men-
tal Health and Psychiatry Nursing. He is the Member of Pedagogic Coun-
cil of the Health School (2003-2008) and Technic-Scientific Council (CTC)
of ESSV since October 2004. He served as a Vice President of the Health
School Representative Assembly since 2013. He took part in the Electoral
Commission for the Election and Cooption of the Statutory Assembly of the
Polytechnic Institute of Viseu (2008). He is the Founding Partner and Fiscal
Council Member of the Portuguese Society of Mental Health Nursing since
2007, later integrated the social organs between 2008 and 2011 (General
Assembly); since 2011 he integrated the Editorial Committee of the Por-
tuguese Journal of Mental Health Nursing, and from 2014 to present day,
its scientific committee. He is the Member of the Portuguese Suicidology
Society. He took part on several organizing committees of scientific events
(Congresses, Symposia and Seminars) and also on the “Invest in Capacity
Project” from the Gifted Children Portuguese Association 2015/2016. His re-
search interests include: nursing, mental health and psychiatry, suicidology,
social sciences/educational anthropology, social sciences or anthropology
and health socio-anthropology
agoncalvessv@hotmail.comCompetences of clinical communication of nurses in health care
Gonçalves A M, Silva D M, Cabral L R, Ferreira M C, Chaves C B
and
Duarte J C
School of Health of the Polytechnic Institute of Viseu, Portugal
Gonçalves A M et al., J Nurs Health Stud 2018, Volume 3
DOI: 10.21767/2574-2825-C1-003