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Nursing Diagnosis & Midwifery 2018

S e p t e m b e r 1 0 - 1 1 , 2 0 1 8

P r a g u e , C z e c h R e p u b l i c

Page 29

Journal of Nursing and Health Studies

ISSN: 2574-2825

E u r o S c i C o n E v e n t o n

Nursing Diagnosis &

Midwifery

A

ccording to research, an estimated five percent of the population uses

approximately 50 percent of the healthcare resources in the United States.

They present to the emergency department (ED) point of entry with comorbid

medical, behavioral, and psychosocial concerns. The ED individualized care

plan (ICP) addresses the unique needs of this medically complex, high-risk, and

often vulnerable patient population. The ICP improves the quality of healthcare

delivery and hospital reimbursement, while mitigating the costs associated

with ED recidivism, and unnecessary hospital readmissions. In the past, this

population received very fragmented medical services and episodic care in the

ED. The ICP is essential to combat the “silo” approach to healthcare, which often

results in higher healthcare costs and creates duplication of services. The ICP

was subsequently recognized as a best practice and the program successfully

implemented across 13 hospital sites in the Advocate Health System. The ICP

aligns with the Integrated and Population Health Care models, acknowledging

the link between medical and behavioral health concerns. The ED case

manager-social work dyad serves as the operational driver of the program. The

ICPs are fluid and expected to evolve over time with the specific needs of the

patient. The current program at Advocate Good Shepherd Hospital consists of

over 900 individualized, adult and pediatric plans of care. The organizational

cost savings have exceeded over 6 million dollars, with a reduction of ED

recidivism of 60 percent, and an overall reduction of unnecessary admissions

of 50 percent. The ICP serves as a microcosm of the larger Population Health

Care Models, demonstrating an innovative approach to delivering high quality

and patient-centric heath care, in a cost-effective manner. This program can

easily be adapted in any healthcare setting, and presents an exciting way

forward in successfully shifting our current healthcare paradigm.

Biography

Lisa A Hall is responsible for the coordination and

implementation of strategies to ensure quality, cost effective,

and patient centered health care delivery. Equip patients and

families with the necessary tools and resources to make

informed healthcare decisions, and provide assistance to

effectively navigate through the healthcare system. Emphasis

on enhanced clinical outcomes by implementation of

safe patient transitions of care (TOC) from the Emergency

Department (ED) to a more appropriate healthcare setting.

lisahall22@comcast.net

Integrative Care Management: Optimizing High Quality and

Value-Based Care Delivery in the Emergency Department

Lisa A Hall

Advocate Good Shepherd Hospital, USA

Lisa A Hall, J Nurs Health Stud 2018 Volume: 3

DOI: 10.21767/2574-2825-C4-011