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I n t e r n a t i o n a l C o n f e r e n c e o n
Physicians, Surgeons and
Case Reports
Medical Case Reports
ISSN: 2471-8041
November 19-20 , 2018
Par i s , France
PSCR 2018 Page 15
This quality improvement plan (QIP) highlights the importance, commitment of
continuous education and training in hospitals and raised the knowledge and
the scientific level of staff with different categories in the basics and principles
of TQM, patient safety, IPC and environmental safety to create one team for
one goal that speaks the same language and thinks the same. Additionally, the
inevitability of involving staff in finding the solution and listening to their opinions
is to satisfy them. Selecting the best team to study, proposing appropriate solution
and implementing it through a clear action plan is vital. Internal auditing revealed a
false sensation of security and appearance of informal groups. The spirit of quality
and patient safety with implementation of policies and procedures become far
away from daily workload of hospital categories. Among six months with sharing
of 789 out of 814 hospital staff and a team of 15 members chosen by GRPI model,
the SMART goal was specifically innovating simple move to improve continuous
education and training of quality and patient safety among hospital staff using
a new method instead of lectures proved to be not suitable time workload and
work shifts as well as to create one team for one goal, the hospital overcome all
obstacles and achieved success. The team used Focus-PDCA, practiced team,
data collection and analysis quality tools, for decision making, through action
plan formed of four phases, putting in mind results of preliminary and final staff
questionnaires and exams. Neutralization of informal groups, elimination lack of
commitment and resolving the false sensation of security to prepare the hospital
for reaccreditation occurred in conjunction with improving staff skill development
andmorale. Usage of the newmethod in departmental education is recommended.
It can help patient education and newemployee orientation. Enhancing the internal
marketing and celebrating the annual WHO awareness days get benefits from it.
An innovative methodology for improving
continuous TQM, patient safety, IPC and
environmental safety education and training
in Aster-Sanad hospital, Riyadh, KSA
Salah Ibrahim Awad
Sanad Hospital, Saudi Arabia
Salah Ibrahim Awad, Med Case Rep. 2018, Volume:4
DOI: 10.21767/2471-8041-C2-004
Biography
Salah Ibrahim Awad has completed his Bachelor of Medical
Sciences and Surgery as well as Diploma of Gynaecology and
Obstetrics from Quasr EL Aini Hospital, Faculty of Medicine,
Cairo University. He holds scientific degrees in Health services
and Hospital Management, General Management Sciences,
and Total Quality Management from Sadat Academy for
Management Sciences, Cairo, Egypt. He acquired Diploma in
Total Quality Management in Health services and Diploma of
Infection Prevention Control from American university, Cairo,
Egypt as well as Diploma of Health Administration and Medical
Care from High Institute of Public Health, Alexandria University,
Egypt. He has completed Masters in Public Health Policy and
Management , Emory University, Georgia, Atlanta, USA in May’
2001. He managed several Governmental hospitals in Egypt
and Saudi Arabia and worked as a Consultant of TQM, Patient
Safety, IPC and Health organizational environmental safety
in many private hospitals. He is now working as Quality and
Patient Safety Manager in Aster-sanad hospital, Riyadh, KSA.