The Patient reported Experience Measures (PREMs) tool adopted from the “Guide for Commissioning Oral Surgery and Oral Medicine” [1] has been utilised to obtain patient feedback following patients attending for their consultation. This tool allows for a simple, reproducible and quantifiable avenue for collecting how patients have perceived their experience and care through the department. The objectives of this tool, designed as a patient questionnaire was completed following consultation with a clinician on these designated clinics. This questionnaire collected information concerning the quality of service provided in the Oral Medicine department. This enabled the department to identify possible areas for improvement and hence consider altering patient’s experiences through the Dysplasia clinic. A total of X questionnaires over a four clinics were distributed and the data inputted on an Excel spreadsheet to analyse the results and comments from the participants.